Consumer Trust & Fair Dealing

Refund & Cancellation Policy

Effective Date: November 3, 2026. At LOGOCREATIVEARTS, we uphold transparent, fair, and documented commercial practices across all bespoke design commissions, packaging blueprints, digital products, and platform subscriptions.

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Standard Commercial Terms & Scope Transparency

Creative design requires dedicated human research, custom typographic development, vector path drafting, and iterative artistic exploration. Consequently, work accomplished and approved by clients represents incurred labor costs. Please review the specific refund terms applicable to your engagement below.

1. Bespoke Custom Design Services

This policy applies to all customized studio projects, including Custom Logo Design, Brand Identity Suites, Corporate Style Guides, Social Media Kits, and 3D Splash Animations.

2. Retail Packaging & Box Dieline Blueprints

Packaging and structural dielines involve physical manufacturing tolerances, cutting die alignments, paperboard calipers, and offset printing profiles.

[MANDATORY PRINT PROOFING NOTICE]: LOGOCREATIVEARTS engineers packaging blueprints with millimeter precision according to client-supplied dimensions. However, it is the sole and non-delegable responsibility of the client and their designated printing vendor to produce a physical blank sample cut (mockup) and verify crease, fold, tab, and bleed alignments prior to running commercial print volumes. LOGOCREATIVEARTS disclaims all liability and financial claims for third-party printing costs, paper stock errors, or mechanical cutting misalignments once digital vector dielines are handed over.

3. Digital Products & Downloadable Assets

For standalone digital products purchased directly via our online catalog (including downloadable vector icon packs, social media layout templates, mockup psd files, and typography guides):

4. Creative Pro Platform Subscriptions

Subscribers to our monthly or annual Creative Pro web suite (accessing unlimited high-resolution SVG exports, advanced brand builders, and priority rendering) are governed by the following terms:

5. Commercial Decisions & Special Circumstances

Certain complex enterprise retainers, high-volume manufacturing contracts, and non-disclosure agreements may incorporate customized cancellation schedules mutually agreed upon in writing. Where a signed formal Statement of Work (SOW) exists, its specific cancellation clauses shall supersede these general terms. Any unlisted commercial decisions remain at the sole discretion of the studio executive management (marked as OWNER DECISION).

6. How to Submit a Refund or Cancellation Request

To initiate a formal refund review or project cancellation, please contact our billing desk with complete project documentation:

  • 📧 Email Address: logocreativearts@gmail.com
  • 📋 Email Subject: Refund Request - [Invoice / Brief Token / Account Email]
  • 📝 Required Details: Full Name, Project / Order Reference ID, Transaction Date, and a detailed description of the reason for cancellation or refund request.
  • ⏱️ Evaluation Timeline: Our billing desk acknowledges all requests within 2 business days and issues formal adjudication within 5–7 business days. Approved refunds are credited back to the original method of payment (bank transfer, UPI, or card gateway) within 5–10 banking days depending on your financial institution.

7. Governing Law & Dispute Resolution

This Refund & Cancellation Policy is governed by the laws of Madhya Pradesh, India. Any unresolved legal disputes, claims, or proceedings arising out of or relating to commercial engagements with LOGOCREATIVEARTS are subject to the exclusive jurisdiction of the competent courts in Mandsaur, Madhya Pradesh, India.

Have Questions About Project Terms?

We believe in complete transparency before commencing work. Speak with our studio director to clarify scope, deliverables, and payment milestones.

Speak with Design Director → 💬 WhatsApp Desk